Call-On-Doc, an online telehealth company, has agreed to pay $1.8 million to settle a class action lawsuit over its use of tracking pixels on its website. A class action lawsuit allows many people to sue together as a group when they share the same legal complaint. California users who were affected by the tracking may be eligible to receive a $20 payment.
The lawsuit claims that Call-On-Doc used tracking pixels — tiny pieces of code embedded in websites — to collect private user data without proper consent. These pixels can track what users view, click, and enter on a website, including sensitive health information. The lawsuit argued that this practice violated the privacy rights of California residents.
Call-On-Doc has not admitted any wrongdoing as part of the settlement. However, the company agreed to resolve the lawsuit rather than go through a lengthy trial. This is common in class action cases, where companies often choose to settle to avoid the cost and uncertainty of court proceedings.
To be eligible for a payment, you generally must meet the following requirements:
- You are a California resident
- You used the Call-On-Doc website or services during the affected time period
- Your personal or health data was affected by the tracking pixels
Eligible users who file a valid claim may receive a $20 payment. The actual amount could vary depending on how many people file claims. Settlement funds are typically divided among all eligible claimants, so a large number of claims could reduce individual payments.
The deadline to file a claim is August 29, 2026. Missing this deadline means you will lose your right to receive any payment from the settlement. It is important to file as early as possible to avoid any last-minute issues.
To file a claim, visit the official settlement website and complete the online claim form. You will likely need to provide basic personal information to verify your eligibility.
