Did you sign up to get your utilities or energy provided by Direct Energy with a variable rate?? If so, you may be entitled to a complaint for money in a class action lawsuit. Call 424-245-5505 or fill out the form on this page. Direct Energy complaints are numerous online.
Our attorneys are investigating whether Direct Energy complaints are true that Viridian charged customers more than it promised it would. Direct Energy advertised that it could save consumers money on their utility bills compared to their standard utility provider. Direct Energy advertised it could do this by charging a variable rate that would be tied to the market rate. But many consumers have complained that Direct Energy raised consumers’ prices when the market rate went up, but did not drop consumers’ prices when the market rate went down. As a result, our attorneys are investigating whether Direct Energy overcharged its customers.
If you signed up for gas or electricity with Direct Energy or any other energy savings company and you would like to contact an attorney, then please call 424-245-5505 or fill out the form on this page.
Energy Rates and Deregulation
Energy deregulation is the reason that you can shop for an energy provider and make a choice who will sell it to you. It gives you the power to change your electricity or gas company and so it affects how much you will pay for your bottom line utility expenses.
Many years ago, states started to deregulate the energy providers to provide energy and possibly lower rates to the public, or end users. While large conglomerate energy companies used to control most large energy markets, as well as some governmental entities, that all changed with deregulation. So now end users of gas and electricity can buy energy from companies who are middle companies, between the end user and the energy producers.
This frequently allows the middle companies, or brokers, like Direct Energy, to earn a lot of money at the end users cost.
Several states have become deregulated markets over the last 20 years, largely in the Northeast, Mid-Atlantic, and Texas. Other states, such as California, are partially deregulated or have had deregulation suspended.
Deregulated markets have what are called grid operators that control wholesale markets to make sure there are reliable sources of energy and prevent blackouts. Multiple retail suppliers (or load serving entities, known as LSEs) buy generation and sell electricity to end-users.
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