Deceptive Advertising

Spotify Investigation

Hidden Monthly Renewal Fees

This case is about the hidden automatic monthly renewal fees that customers don’t know about.

Did you sign up for Spotify Premium on for a free trial offer and then get charged? If so, you may be entitled to a significant $ compensation. We are accepting cases now and you don’t have to pay any legal fees. Fill out the form on this page or call us at 817-455-6822.
Customers who signed up through either a “3 months for a reduced price” or “30-day free trial” offer between September 9, 2015 and July 5, 2017 may be part of the class action.

The lawsuit is based on the deceptive payment practices by Spotify by charging its VIP Members automatic renewal fees on their credit cards. They do this even though customers didn’t agree to the fees and didn’t know about them.

The lawsuit alleges Spotify has advertised a free trial membership that unfairly switches into a paid subscription. Customers claim that it is not clear when they sign up for a free trial that they will be charged a monthly fee of $19.99 even if they don’t use the streaming music site.

Customers Try to Cancel But Can’t

Spotify has allegedly refused to refund monthly subscription fees at the customer’s request, rather informing customers the monthly fee will just be put on their account. Customers have found it frustrating to cancel.

If you or someone you know may have been misled into paying a premium subscription fee to the music sharing service, Spotify, please contact us, fill out the form, or call 817-455-6822.

This is Attorney Advertising is operated by the Law Offices of Jennifer Duffy, A Professional Law Corporation. Main Office: 4601 Wilshire Blvd, Los Angeles, CA 90010

We invite you to contact us and welcome your calls, letters and electronic mail. Contacting us does not create an attorney-client relationship. Please do not send any confidential information to us until such time as an attorney-client relationship has been established.

The hiring of a lawyer is an important decision that should not be based solely upon advertisements. No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Prior results do not guarantee a similar outcome. Submission of our contact form is an agreement to receive communication from entities related to While the firm maintains joint responsibility, some cases are referred to other attorneys for principle responsibility.
Show More

Related Articles