Data Breach

Starwood Hotels Data Breach Class Action Investigation

Sheraton, Westin & W Hotels Data Breach

On November 20, 2015 Starwood Hotels, which owns Sheraton, Westin and W Hotels, announced that hackers attacked its point-of-sale systems. Those affected could be anyone who made a purchase at a Sheraton, Westin or W hotel between the dates of November 7, 2014 and October 23, 2015. The hackers may have access to customers’ credit or debit card numbers, expiration dates and security codes. If you used a credit card at a Sheraton, Westin or W hotel, your personal information may have been stolen. Contact us by filling out the form to the right or by calling us at 817-455-6822. You may be part of a class action.

Starwood Hotels Data Breach

The alleged data breach occurred between November 7, 2014 and October 23, 2015. Starwood stated that the hack did not affect the hotel reservation system, but those who used the restaurants and shops may be affected. Starwood also claims that the hotel loyalty program was not affected.

Fifty four hotels throughout the United States and Canada were the targets of the attacks. Affected hotels include The Westin Los Angeles Airport, W Hollywood, Palace Hotel in San Francisco, Sheraton Grand Sacramento Hotel, San Diego Hotel & Marina, The Westin Mission Hills Golf Resort & Spa hotel in Rancho Mirage, California, and The Westin South Coast Plaza in Costa Mesa, California to name a few. Several other hotels throughout the United States were affected including hotels in Florida, Washington, New York, Arizona, Texas, Hawaii, New Jersey, Louisiana, North Carolina, Illinois, Alabama, Michigan and Missouri. A few hotels in Canada were also targets of the attacks.

Starwood announced that the hack was discovered when malware was found on some of the hotel’s point-of-sale systems. Starwood Hotels President Sergio Rivera posted a letter on November 20th informing consumers of the attack and stated that the hotels are working closely with law enforcement to investigate this issue. Starwood offered customers free credit monitoring for a year. Lawyers working on this case do not believe this is enough compensation for the victims of the data breach.

Company Background

Starwood Hotels is a hotel chain with over 1,270 properties throughout the world. 100 countries are home to a Starwood Hotel property. Starwood owns several brand hotels including St. Regis, The Luxury Collection, W, Westin, Le Meridien, Four Points by Sheraton, Aloft, Element and Tribute Portfolio.

Starwood Hotels was founded in 1969. Today the company employs over 180,400 people and generates about $5.98 billion in sales each year. Starwood Hotels also own Starwood Vacation Ownership, Inc., which is a company that advertises vacation experiences to customers and offers villa-style accommodations.

Contact Us

If you used your credit card at a Sheraton, W or Weston between November 7, 2014 and October 23, 2015 your data may have been compromised. If you used a credit or debit card, your personal information could be at risk. Any authorized charge on your payment cards or suspicious activity could mean that you have been a victim of this data breach. Contact us today by calling 817-455-6822 or filling out the form on this website. Our investigation into this matter is on-going. You may be part of a class action lawsuit.


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